Privacy Policy
Last updated: 5 September 2026
Promise Skin ("we", "us", "our") respects your privacy. This policy explains what information we collect when you shop at promiseskin.pk, how we use it, and the choices you have.
Information we collect
- Contact & delivery details you provide: name, phone number, email, and shipping address.
- Order information: the products you buy, order value, and payment method (e.g. Cash on Delivery).
- Technical data: device, browser, and usage information collected automatically through cookies to help the site work and improve.
How we use your information
- To process, confirm, and deliver your orders — including confirming Cash on Delivery orders by phone or WhatsApp.
- To provide customer support and respond to your enquiries.
- To send updates and offers, where you have chosen to hear from us. You can opt out at any time.
- To keep the store secure and prevent fraud.
Sharing your information
We only share what's needed to run our business — for example, with our delivery and order-tracking partners (such as our courier and ShipFox) to ship your order, and with trusted service providers who help us operate the website. We never sell your personal data.
Cookies
Our website uses cookies to remember your cart, understand how the site is used, and improve your experience. You can control cookies through your browser settings.
Data retention & security
We keep your information only as long as needed to fulfil orders and meet legal and accounting requirements, and we take reasonable measures to protect it.
Your choices
You can ask to access, correct, or delete your personal information, or unsubscribe from marketing, by contacting us.
Contact
Questions about your privacy? Email us at promiseskinpk@gmail.com or call/WhatsApp +92 300 1738672.